Avatar dialer can handle either inbound or outbound calls. This guarantees a higher sales rate and lower downtime for each
Avatar Dialer is a state-of-the-art Call Center product, Avatar can expand your profit potential with one simple call. Its user-friendly interface and advanced features make Avatar dialer call centers, agents, Team Lead, and managers easy. This is ideal for small to medium-sized call centers as it meets the essential requirements for efficient operation.
The addition of Integrated Avatar enhances its multi-functionality, allowing for multiple campaigns to be managed more efficiently by the CRM system. The Avatar Dialer is capable of both inbound and outbound calls, ensuring a higher success rate for sales and reduced downtime for each call. All calls are recorded (including transfers) for quality monitoring purposes. Sales are reported in real-time to evaluate sales trends
With the predictive dialing feature of our Dialer, calls are made automatically, allowing users to easily make and receive numerous calls. In addition, users can check on agents' performance and activities through the agent status boards. Furthermore, the system includes a database of recorded calls for easy access.